|  11-02-2007, 04:21 PM | #7 | 
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	Panky 
	
	is the Queen of Mean
		
	
	 Moderator 
				 
				Join Date: Nov 2002 Location: Montréal 
					Posts: 4,780
				 
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 You need to change your host. By doing that, the host is trying to force you into upgrading your plan. 
 Yes, hosts need to monitor the resources on the server and act accordingly, but to take someone offline, is not how you go about dealing with the problem.
 
 If they didn't oversell the server, the host wouldn't have to worry about the CPU usage.
 
 
	Quote: 
	
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					Originally Posted by painful  this sucks.  EVERY TIME I get listed on the Hun.
 "I'm afraid I have bad news for you. We have been forced
 to take your account offline for the day due to an extremely
 high load on your account. At this time today our servers have
 served more than 439357 requests for your account.
 
 You have not used to too much transfer it is a load issue meaning
 that your site has used too many CPU resources on the cluster. If
 more customers on the cluster caused such high load it would make
 other sites on the system run slower which would not be fair to the
 webmaster of those sites.
 
 As stated in our terms of service we are allowed to take
 offline accounts which harm other customers. In your case we
 have determined that it would badly affect other customers
 if we kept your site online. Therefore we have temporarily
 suspended your account. We will lift the suspension at
 approximately 01.00 GMT.
 
 If you have any questions please submit a support ticket via
 the control panel and our support staff will be happy to
 answer any questions you may have.
 
 Thank you for your understanding."
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