Panky
is the Queen of Mean
Moderator
Join Date: Nov 2002
Location: Montréal
Posts: 4,780
xBucks: 45,104
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You need to change your host. By doing that, the host is trying to force you into upgrading your plan.
Yes, hosts need to monitor the resources on the server and act accordingly, but to take someone offline, is not how you go about dealing with the problem.
If they didn't oversell the server, the host wouldn't have to worry about the CPU usage.
Quote:
Originally Posted by painful
this sucks. EVERY TIME I get listed on the Hun.
"I'm afraid I have bad news for you. We have been forced
to take your account offline for the day due to an extremely
high load on your account. At this time today our servers have
served more than 439357 requests for your account.
You have not used to too much transfer it is a load issue meaning
that your site has used too many CPU resources on the cluster. If
more customers on the cluster caused such high load it would make
other sites on the system run slower which would not be fair to the
webmaster of those sites.
As stated in our terms of service we are allowed to take
offline accounts which harm other customers. In your case we
have determined that it would badly affect other customers
if we kept your site online. Therefore we have temporarily
suspended your account. We will lift the suspension at
approximately 01.00 GMT.
If you have any questions please submit a support ticket via
the control panel and our support staff will be happy to
answer any questions you may have.
Thank you for your understanding."
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