Verotel and chargebacks.

[schilli]

I have been using Verotel as my 3rd party processor for my amateur site since April/02. I also implemented an affiliate program and over the past few months sales have been increasing - especially through my affiliates.

However last Monday I received notice of 16 chargebacks. This has totally freaked me out. I checked out my stats and noticed they all came from the same affiliate (who's since been suspended by Verotel). I emailed Verotel to see what's up with this but have yet to hear back.


So my questionn - Are chargebacks high at Verotel. What's their record on fraud screening. Should I change processors? I've been thinking about globill.