Well finally after 2 days I heard from the idiots in question. Here's the email they sent:
Our apologies for the delay. Our technical department was verifying your
website and indeed, your website was not accessible several times for the
past few days.
The situation has now been resolved and it should no longer occur.
WISOL has not breached its SLA and please be assured that you will be issued a
refund if any further downtime occurs (please refer to our SLA for more
details)
We deeply apologize for the inconvenience and thank you for your patience and
for choosing WISOL for your Hosting Solutions.
Really good service, huh? They admit it was down "several" times in the last few days. But do I get any kind of discount? No. Apparently they think they have matched their 99.95% uptime guarantee. I guess they don't count the 6 or 7 hours today that the server was so slow it took over 2 minutes to load my effin tgp. On my 1.5 Mb dsl connection. Assholes.
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