Quote:
Originally posted by Mister X
Really good service, huh? They admit it was down "several" times in the last few days. But do I get any kind of discount? No. Apparently they think they have matched their 99.95% uptime guarantee. I guess they don't count the 6 or 7 hours today that the server was so slow it took over 2 minutes to load my effin tgp. On my 1.5 Mb dsl connection. Assholes.
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I would tell them, in a nice way, that they breeched the SLA and that you demand a refund. Tell them that you are considering moving to a new host. Be professional about it, and don't take no for an answer.
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