Hosting... comments?

[XxXotic]

Originally posted by Juge
I host with www.rackspace.com and I've had 100.000% uptime with them for over 3 years now. They garauntee 99.999% uptime, and have 24/7/365 support. They may cost a bit more, but for a real business, it's well worth it. I have never had to deal with downtime, yet, and are always lightning fast. I can get you $500 rebate if you sign up throught me.

I do host some high bandwidth stuff with Oxeo. A few days ago they were offline for at least 50 minutes during prime time for a security patch update. I don't think any security patch was so important that it required almost a downtime of an hour during peak hours. They could have waited until 3am. So, I do not agree with this. I also do not agree with the fact that they told people it was only down for 10-15 minutes, which is not the case. I had people all over the net attempting to connect to it, as well as ICQ logs to prove the downtime. I am not sure how much longer it was down past 50 minutes since I went home to eat after waiting over 30 minutes after speaking with Oxeo which had claimed 'it will be up in a few minutes'. But, besides for that, they have not been down. The downtime was just a bad decision on their part, which notably is not down time due to their network. I've only been with them for a few months.

That's my experience. ICQ me if you'd like to chat.

my sites didn't go down in peak time, they did however go down at 2am (which is hardly peak) for installation of additional routers and even then they weren't down long.

and in the 4 months i've been with them, ive never lagged and never been down. 24/7 tech support as well.